1. Information We Collect

When you contact us, place an order, or use our website, we may collect:

• Full name, mobile number, and email address
• Business name and billing/delivery address
• Design files, logos, and artwork submitted for printing
• Order details (product type, quantity, size, specifications)
• Payment transaction references (we do not store card details)

2. How We Use Your Information

• To process, produce, and deliver your printing and signage orders
• To communicate order status, updates, and delivery confirmations
• To respond to enquiries, complaints, and service requests
• To send promotional offers or service updates (only with your consent)
• For invoicing, GST compliance, and internal record keeping

3. Communication Consent

By contacting us or submitting the enquiry form on our website, you consent to receiving messages from Sign & Print via WhatsApp, SMS, email, or phone call. You may withdraw consent at any time by contacting us directly at rajan@signandprint.in or calling +91 80458 00241.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to any third party. We may share data only in the following circumstances:

• When required by law, court order, or government authority
• With logistics or delivery partners for order fulfilment
• With your explicit written consent

5. Customer Artwork & Intellectual Property

All design files, logos, images, and content provided by the customer are used solely for fulfilling that specific order. We do not reproduce, resell, or distribute your creative assets without explicit permission. Customers must ensure they hold rights to all submitted content.

6. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no internet-based transmission is completely secure. We advise caution when sharing sensitive files online.

7. Cookies

Our website may use basic cookies to improve your browsing experience. No personally identifiable information is stored through cookies. You may disable cookies via your browser settings without affecting core functionality.

8. Data Retention

We retain customer records for a minimum of 7 years as required for GST and accounting compliance under Indian law. Design files may be retained for up to 6 months after order completion for reprint requests, after which they are securely deleted.

9. Your Rights

• Request access to the personal data we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your data (subject to legal obligations)
• Withdraw marketing consent at any time

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact for Privacy Concerns

For data access, deletion requests, or consent withdrawal:

Sign & Print — Proprietor: Pramod Kedia
📍 1st Floor, 14/3, Canal East Road, Kolkata, West Bengal – 700067
📞 +91 80458 00241
✉️ rajan@signandprint.in
🧾 GSTIN: 19AFXPK7497M1Z1